Legal

Privacy and Cookies Policy

Privacy and Cookies Policy

Privacy Policy

1. Information about the Data Controller:

1.1 The company responsible for processing your personal data is Mallorca Boat Rentals, located in Puerto Portals, Palma de Mallorca. For any queries related to the privacy of your data, you can contact us at booking@mallorcaboatrentals.com.

 

2. Collection of Personal Data:

2.1 We collect and process the following personal data: full name, email address, and phone number. This data is necessary to manage our charter reservation operations and maintain effective communication with our clients.

2.2 This data is collected through the charter reservation form on our website. This form is the only means by which we collect personal data from our clients.

 

3. Use of Personal Data:

3.1 We use the collected personal data for the following purposes:

  • Reservation processing: The data is necessary to manage and confirm charter reservations.
  • Sending confirmations: Once the reservation is made, we send confirmations to ensure the information is correct.
  • Notifications and reminders: We communicate any relevant information related to the reservation, including pre-charter reminders.
  • Post-marketing: We send marketing communications, mainly via email, to inform clients about promotions, special offers, and other services that may be of interest.

3.2 Payment data provided by clients is shared with the payment gateway stripe.com. stripe.com is responsible for safeguarding and appropriately using this data according to its privacy policies. Additionally, reservation data, which includes name, email, phone number, and details related to the charter reservation, is stored within the booking platform called Latepoint, which also complies with applicable data protection regulations.

 

4. Legal Basis for Data Processing:

4.1 The processing of your personal data is based on:

  • The user’s consent, which is considered given when completing and submitting the reservation form.
  • The necessity to fulfill a contract in which the data subject is a party, to manage and confirm reservations.

5. Data Storage and Security:

5.1 We are committed to protecting our clients’ personal data through:

  • Data encryption: All personal data is encrypted to protect against unauthorized access.
  • Access passwords: Access to the content manager is protected by robust passwords, ensuring that only authorized personnel can access this data.

5.2 Personal data is permanently stored in our systems, allowing us to continuously manage client relationships and improve our services.

 

6. User Rights:

6.1 According to the General Data Protection Regulation (GDPR) (EU) 679/2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, users have the following rights over their personal data:

  • Right of access: Users can request access to their stored personal data.
  • Right of rectification: Users can request the correction of inaccurate personal data.
  • Right of deletion: Users can request the deletion of their personal data.
  • Right to restrict processing: Users can request the restriction of the use of their personal data.
  • Right to data portability: Users can request the transfer of their personal data to another data controller.
  • Right to object: Users can object to the processing of their personal data under certain circumstances.

6.2 To exercise these rights, users can write to booking@mallorcaboatrentals.com. We will respond to these requests as promptly as possible to ensure the satisfaction and trust of our clients.

 

7. International Data Transfers:

7.1 Currently, we do not transfer personal data outside the European Economic Area (EEA). Should this change, we will ensure that appropriate protection measures are implemented according to current regulations.

 

8. Privacy Policy Updates:

8.1 We reserve the right to update our privacy policy when necessary to reflect changes in our practices or for legal reasons. Any changes will be posted on our website and, if significant, will be notified to users via email.

Cookies Policy

9. Use of Cookies

9.1 Currently, our website does not use cookies. Cookies are small text files stored on the user’s device to help improve browsing experience and provide additional functionalities.

9.2 Since we do not use cookies, specific policies related to the management and use of cookies on our website do not apply.

9.3 No actions are required from users regarding cookie management, as our website does not implement them in any form.